We aim to resolve disputes fairly and efficiently. If an order arrives damaged, incomplete, or not as described, you or your customer can request a refund within our return window.

Common Topics:

• How do I request a refund?

• What is Utilaiz’s return policy?

• How are disputes handled with suppliers?

• How long does it take to process a refund?

📩 Email store@utilaiz.com for refund claims or product-related issues.