Terms and Conditions

Welcome to UTILAIZ. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Information

UTILAIZ is an online store that offers custom, made-to-order products through our trusted print-on-demand partner, Qikink. By using our services, you acknowledge that you are at least 18 years old or accessing the site under the supervision of a parent/guardian.

2. Products and Services

• All products available on UTILAIZ are custom printed and fulfilled on demand.
• Product descriptions, designs, and images are provided for illustrative purposes; actual items may vary slightly.
• We reserve the right to update, modify, or discontinue any product or service at any time.

3. Ordering and Payments

1. Orders can be placed directly through our website by completing the checkout process.
2. We accept payments through credit/debit cards, UPI, and other secure online payment systems.
3. All orders are processed only after successful payment confirmation.

4. Shipping and Delivery

• Orders are fulfilled and shipped directly by Qikink.
• Standard delivery times are 5–10 business days within India.
• Shipping timelines may vary depending on location and demand.
• We currently do not offer international shipping.

5. Returns and Refunds

• We offer a 10-day return policy for most items, provided they are unused and in their original condition.
• To initiate a return, please contact our support team at store@utilaiz.com.
• Refunds are processed within 5–7 business days after we receive and inspect the returned item.
• Some products (such as personalized or customized designs) may not be eligible for return unless defective.

6. Customer Responsibilities

By placing an order with us, you agree to:

• Provide accurate shipping and contact information.
• Ensure timely communication with our support team if issues arise.
• Use our products for personal use only and not for resale without permission.

7. Intellectual Property

• All content on UTILAIZ—including product designs, logos, text, and graphics—is the property of UTILAIZ and protected under applicable copyright and trademark laws.
• You may not use, reproduce, or distribute our content without prior written consent.

8. Limitation of Liability

• UTILAIZ is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• While we strive for accuracy, we do not guarantee that our website will always be error-free or uninterrupted.

9. Privacy

Your personal information is handled according to our Privacy Policy. By using our services, you consent to the collection and use of your data as described there.

10. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date.

11. Contact Us

For questions regarding these Terms & Conditions, please reach out to us at:
Email: store@utilaiz.com